Statement of manufacturer warranty
Digital Light warrants all the products manufactured by Digital Light to be free from defects in material and workmanship under normal use for a period of three years from the date of the original purchase. Digital Light warranty covers only the product itself; Digital Light will assume no liability for labor costs, installation costs, or other losses.
Your warranty rights will be honored only when the product has been installed and used properly as deemed by Digital Light. Digital Light will not replace products damaged by improper use or faulty installation.

In case of breakage
All order shipments leave our facility complete and in working order. Customer must report any damage within 3 days of receipt of order by sending digital photographs (.jpg) of damaged items and shipping materials to customerservice@mypharox.com. Customer must retain damaged merchandise, packing and shipping containers until claim has been settled. Damage in transit is the sole responsibility of the carrier, and any claims beyond this 3 day period will not be deemed valid by Digital Light. The above procedure MUST be followed or credit for the damaged merchandise cannot be given. All claims regarding shipment error must be made within 24 hours of receipt of merchandise.